Privacy Policy XPRO POOL Lighting b.v.
https://www.xpropool.com
About our privacy policy
XPRO POOL Lighting b.v. cares greatly about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by XPRO POOL Lighting b.v. The effective date of these terms and conditions is February 2, 2021. With the publication of a new version, all previous versions become invalid. This privacy policy describes what information we collect about you, what this information is used for, and with whom and under what conditions this information may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person. You will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), what security techniques we use, and who has access to the data.
Web store software
PRESTA SHOP
Our web store was developed using software from PRESTA SHOP. Personal data that you provide to us for the purpose of our services will be shared with this party. PRESTA SHOP has access to your data to provide us with (technical) support, but will never use your data for any other purpose. PRESTA SHOP is obliged to take appropriate security measures based on the agreement we have concluded with them. PRESTA SHOP uses cookies to collect technical information about your use of the software; no personal data is collected and/or stored.
Web hosting
VIMEXX
EXAMPLE: We purchase web hosting and email services from VIMEXX. [PROVIDER] processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. VIMEXX] has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. VIMEXX is bound by a confidentiality agreement.
Email and mailing lists
SendinBlue
Our website uses SendinBlue, a third party that handles email traffic from our website and sends any newsletters. All confirmation emails you receive from our website and web forms are sent via SendinBlue's servers. SendinBlue will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website, you will see an “unsubscribe” link. If you click on this link, you will no longer receive emails from our website. This may seriously impair the functionality of our website! Your personal data is sent, stored, and accessed by SendinBlue in a secure manner. SendinBlue uses cookies and other internet technologies that provide insight into whether emails are opened and read. In addition, SendinBlue processes information about you as the recipient and the subject line of emails to improve the quality of its services. This data is stored for 30 days. SendinBlue reserves the right to use your data to further improve its services and, in that context, to share information with third parties.
VIMEXX
We use the services of VIMEXX for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. VIMEXX does not have access to our mailbox, and we treat all our email traffic confidentially.
Payment processors
Stripe
We use the Stripe platform to process (part of) the payments in our webshop. Stripe processes your name, address and place of residence details and your payment details, such as your bank account number or credit card number. Stripe has taken appropriate technical and organizational measures to protect your personal data. Stripe reserves the right to use your data to further improve its services and, in this context, to share (anonymized) data with third parties. All the above-mentioned safeguards for the protection of your personal data also apply to those parts of Stripe's services for which it engages third parties. Mollie does not retain your data for longer than is legally permitted. Reviews WebwinkelKeur We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to ask for clarification of your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They will only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing its services, for which we have given WebwinkelKeur permission. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Shipping and logistics
Invoicing and accounting
Visma
EXAMPLE: We use the services of [PROVIDER] to keep our records and accounts. We share your name, address, and place of residence details and details relating to your order. This information is used to administer sales invoices. Your personal data is sent and stored securely. [PROVIDER] is bound by a duty of confidentiality and will treat your data as confidential. [PROVIDER] will not use your personal data for any purposes other than those described above.
External sales channels
Bol.com
We sell (some of) our items via the Bol.com platform. If you place an order via this platform, Bol.com will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
General purpose of processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the assignment you have given us. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later date, other than at your request, we will ask for your explicit consent. Your data will not be shared with third parties, except to fulfill accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation. Automatically collected data Data that is automatically collected by our website is processed for the purpose of further improving our services. This data (e.g., your IP address, web browser, and operating system) is not personal data.
Cooperation with tax and criminal investigations
In certain cases, ER Marketing may be required by law to share your data in connection with tax or criminal investigations by government authorities. In such a case, we are obliged to share your data, but we will oppose this within the limits of the law.
Retention periods
We retain your data for as long as you are a client of ours. This means that we retain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request to be forgotten. Based on applicable administrative obligations, we are required to retain invoices containing your (personal) data, so we will retain this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.
Your rights
Under applicable Dutch and European legislation, you, as a data subject, have certain rights with regard to the personal data processed by or on behalf of us. Below, we explain what these rights are and how you can exercise them. In principle, to prevent misuse, we will only send copies of your data to the email address we already have on file for you. If you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a request to be forgotten, we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in an incorrect manner.
Right of access
You always have the right to access the data that we process (or have processed) that relate to you or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the email address we have on file, along with an overview of the processors who have access to this data, stating the category under which we have stored this data.
Right to rectification
You always have the right to have the data that we process (or have processed) that relate to your person or can be traced back to you, corrected. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified to the email address we have on file. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation that the data will no longer be processed until you lift the restriction to the email address we have on file. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the email address we have on file. In all likelihood, we will no longer be able to continue providing our services in such a case, as the secure linking of data files can no longer be guaranteed.
Right to object and other rights
In certain cases, you have the right to object to the processing of your personal data by or on behalf of ER Marketing. If you object, we will immediately stop processing your data pending the resolution of your objection. If your objection is justified, we will provide you with copies and/or copies of data that we process (or have processed) and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our privacy contact person. Cookies Google Analytics Cookies are placed on our website by the American company Google as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be required to provide access to this data under applicable laws and regulations. We have not permitted Google to use the analytics information obtained for other Google services.
Third-party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by email.
Contact details XPRO POOL Lighting B.V
Markerkant 11-30 1316 AH Almere Netherlands
T (085) 060-1770 E-Mail : info@xpropool.com
Contact person for privacy matters
E.J.Roorda