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Information about warranty & returns

Returning
You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then be credited for the full order amount including shipping costs. Only the cost of return from your home to the store are for your own account. If you use your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging. To make use of this right, please contact us at info@xpropool.com. We will then refund the order amount due within 14 days of notification of your return provided the product has already been received back in good order.

Return exceptions
Indicate here the exceptions to the right of withdrawal. Also indicate clearly with the article itself that it is not returnable for the consumer ordered. Note: Exclusion of the right of withdrawal is only possible for products:

a. For sealed products. When the seal is broken these products are not returnable.
b. that have been created by the entrepreneur according to specifications of the consumer;
c. that are clearly personal in nature;
d. that cannot be returned due to their nature;
e. that spoil or age quickly;
f. whose price is subject to fluctuations in the financial market on which e d entrepreneur has no influence;
g. for loose newspapers and magazines;
h. for audio and video recordings and computer software of which the consumer has broken the seal.
Guarantee : All our products are guaranteed for two years.
Company identity

ER Marketing / XPRO POOL
Radioweg 2-6
1324 WK Almere
Phone number: +31 (0)85-06 01 770
E-mail address: info@xpropool.com
Chamber of Commerce number: 76449513
BTW-identificatienummer: NL003086178B33